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Customer Service Representative

Bloomington, MN 55438

Posted: 09/24/2024 Industry: Clerical/Office Job Number: DS4998275924 Pay Rate: $20-24 / hour

Job Description

Job Title
Customer Service Representative 
Job Type
Temporary 
Location
Bloomington, MN 
Shift/Hours
6:30 AM to 5 PM  Monday through Thursday 
Experience Level
3 Years of Customer Related Experience 
Education
High School Diploma or Equivalent 
Salary
 $20 - $ 24 / Hour 
Why Vision/Benefits
We challenge employees and present them with career opportunities with some of the most successful businesses in the area. Benefits include; paid time off, paid holidays, health insurance (medical, dental, vision), term life insurance, short term disability benefits, 401K, competitive wages, pay increases and bonuses based on performance. Plus an amazing team of recruiters to support and advocate for you! 
Company Info
In the last seven decades, our client’s brand has not only become the standard in hoses, tools, refrigeration gauges, manifolds, HVAC vacuum pumps and refrigerant recovery machines, they have become legendary.  How?     Through an unwavering commitment to excellence. It is the single most important attribute in the company.
Description
The primary role and responsibility for a Customer Service Representative is to promptly and efficiently support customers by processing orders, service and return requests.     Successful CSRs professionally promote products and educate customers on processing, pricing and availability. Most of the time in this role will be spent communicating via phone and email. 
Requirements
  • Answer, respond and transfer calls professionally and efficiently using a multi-line Polycom phone system
  • Monitor front desk and visitor sign-in procedures
  • Enter orders, service repairs and returns accurately in to Syteline (ERP system)
  • Advise customers on product pricing and availability 
  • Educate customers on warranty policies
  • Respond to invoice inquiries, redirecting internally as necessary
  • Identify, research and resolve customer issues
  • Proficient in Microsoft Office
  • Reliable Data Entry speed and accuracy (Type 45 wpm)
  • Strong organizational skills
  • Great communicator via phone, email etc..
Physical Requirements
  • Normal office activity and environment
#Office1 
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About Bloomington, MN

Ready to kickstart your career in Bloomington, Minnesota? This vibrant city, nestled in the heart of the Land of 10,000 Lakes, offers a perfect blend of natural beauty and urban convenience. With renowned attractions like the Mall of America, the stunning landscapes of the Minnesota Valley National Wildlife Refuge, and the variety of dining options showcasing Nordic cuisine, Bloomington is a hub of cultural experiences waiting to be explored. Home to art galleries, theaters like the Bloomington Center for the Arts, and professional sports teams like the Minnesota Vikings at the U.S. Bank Stadium, this city provides endless opportunities for personal and professional growth. Explore our job listings today and discover why Bloomington is the ideal place to advance your career.