Job Title:

Training & Development Intern

Job Type:

Internship

Location:

Maple Grove, MN—3 days in office/2 days remote (hybrid environment)

Shift/Hours:

Summer 2023

Career Level:

Entry

Education:

Bachelor’s degree in training and development, organizational development, organizational leadership, organizational psychology, instructional design, human resources (emphasis on learning), education or psychology

Salary:

$21-$25.00/HR

Company Info:

Our client is a not-for-profit wholesale electric cooperative, providing electricity to 27 member-owner distribution cooperatives through Minnesota.  Together, our systems power more than two-thirds of our great state. 

Description:

We currently have an opening for a training and development intern within our employee engagement and development department. This position will be located at our Maple Grove, MN location. The internship will have multiple opportunities across all training facets (training design and development with an emphasis on eLearning, facilitation, training or engagement project planning and design, evaluation, and measurement.)  The main project will be to support our new employee onboarding by creating an eLearning to elevate awareness of the cooperative model.  This model is core to how we do business and is the foundation for our culture.  This role will work with multiple stakeholders across all divisions and support our delivery and tracking of training and development events.  The successful candidate is interested in exploring all areas of training and development and will bring their ideas about how to develop content and deliver in a hybrid environment.

Job Responsibilities:

• Assist with coordinating and co-facilitating two half-day long new hire employee orientation days for up to 50 people. This will include organizing speakers and power point presentations; sending meeting invites; planning an icebreaker and team building activity; ordering gifts and catering.
• Demonstrate knowledge and utilize training tools to create and edit training content.
• Audit eLearning content and create libraries in learning management system by topic.
• Serve as site owner of the Teams and SharePoint training sites. This may include posting documents; creating folders; posting assignments in Chat function; adding new members; monitoring for questions or issues.
• Coordinate a learning event from start to finish in our learning management system. Track participant attendance, run reports, close classes, and ensure participant records are up to date after class completion.
• Provide technical support of WebEx trainings. This may include starting meetings early; loading power points, videos, or polls; setting up whiteboards; launching breakout sessions; operating WebEx as a host or co-facilitator; monitoring the chat feature; and advancing the slide deck.
• Coordinate training courses. This may include printing, ordering, and mailing course materials; communicating with participants; answering scheduling questions; sending course evaluations; creating certificates of completion; running reports; reviewing materials for accuracy; ordering food, etc.
• Partner to develop an approach, develop a project plan and analyze results in support of employee engagement pulse survey and/or learning needs assessment.

Requirements:

• Must be enrolled in college and working toward a bachelor’s degree in training and development, organizational development, organizational leadership, organizational psychology, instructional design, human resources (emphasize on learning), education or psychology. 
• Ability to plan, organize, coordinate, and schedule multiple tasks and adjust to changing priorities/assignments. 
• Skills and experience developing eLearning content utilizing training software. 
• Skills in Microsoft Office suite of software including Forms, Teams, and SharePoint sites.
• Ability to learn WebEx meetings.
• Knowledge of learning management systems. 
• Ability to speak in front of large groups.
• Exceptional organization skills with attention to detail.

Physical Requirements:

Typical office environment and remote work (3 days in office/ 2 days remote). May include travel to service centers or plant locations. The internship will be full-time (40 hours/week) during the Summer. 

We provide competitive internship pay.